Document version: 2026-09-26
Support
Use this page to understand support channels, privacy requests, school-introduction permission withdrawal, and account-access help before sending personal information.
1. What support covers
- Account access, email verification, and result access issues.
- School-introduction permission withdrawal or privacy requests.
- Correction requests for contact details or saved profile information.
2. Recommended channels
- Operational support: support@schoolfitfinder.org
- Privacy requests: privacy@schoolfitfinder.org
- Legal/contact point: legal@schoolfitfinder.org
- Instagram: @schoolfitfinder
3. Response expectations
Target first response window: within 2 business days.
Please include the account email, the page involved, and a short description of the issue so the request can be triaged faster.
4. Current flow note
The full result is account-protected. School introductions are optional, separately consented, do not affect result access, and can be withdrawn from the member profile.